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This article covers frequently asked questions about audience Q&A. Recommended reading: About Q&A Where can I find questions from the audience? For Live events, the Q&A queue displays at the bottom of the Live Studio (for moderators and presenters) or in a ...

This article covers frequently asked questions about surveys and certification. Unless otherwise noted, the answers apply to Webcast account holders (moderators) who schedule, run, and manage events. What are the different types of surveys? There are several...

Enhance your portal with interactive features. Turn on the Enhanced Portal feature to add downloadable resources, a chat for viewers to network between events, and a Q&A box where viewers can ask questions. You can also add custom tabs and include speaker deta...

Get that custom look for your webcast event easily by choosing from several types of registration page layouts, and adding your logo, branding colors and background. In this video, you'll learn where to access branding options, upload logos, change registratio...

Embedded fonts are not supported. Before uploading a slide deck to an event, you must remove embedded fonts from the deck. Note: In total, we support over 1500 different font families. We probably already support your custom fonts or can add them for you. Con...

We'll show you how to get this open layout look for your own webcast event registration page in 4 easy steps.

The Webcast service does not currently offer virtual backgrounds for Webcam acquisition events. However, you can add them to your video stream with a third-party virtual webcam app. A virtual webcam app is software that allows you to add virtual backgrounds, f...

Event hosts and presenters. You are required to test your system at least 48 hours before the event start time with the same devices and network you plan to use during the event. In this video, you’ll learn how to test your microphone, camera source, and audio...

The Webcast platform offers options for human-generated or computer-generated captions on an event. Human-generated captions allow for support in multiple language and have an increased accuracy compared to computer-generated captions but require additional st...

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For Live, On-Demand, and Simulated Live events. You can upload as many as 10 overlay videos to your event and share them with the audience. For Live events, you are limited to 10 videos whether you launch them inline or in overlay windows. For On-Demand and S...

You can embed your webcast in another website using an iframe element. Depending on your desired setup, you can customize the embed code to show the webcast player immediately or require viewers to register before loading the webcast player. This article inclu...

General Best Practices PowerPoint slides need to be uploaded in advance. Slides should be uploaded at least 2 hours before your event, but we recommend uploading 24 hours in advance to ensure they have adequate time to process.Some advanced PowerPoint feature...

In this video you'll learn how to sign in to the event and join the Live Studio, connect your video source, and use the video bridge controls. You'll also become familiar with video bridge tips and best practices.

Event hosts and administrators. With the Video Bridge, you can broadcast your video stream from a webcam, video conferencing system (SIP/H.323), on-site encoder (RTMP), or meeting apps such as Skype for Business. In this video, you’ll learn how to connect your...

For event hosts and presenters. When it’s time for the event, enter the Live Studio and start your webcast. This video provides detailed instructions on using the event controls to manage content, presenters, Q&A, and more.

Network requirements for presenters can be accessed here: https://webcasts.com/networkresources/ Refer to the right columns for the requirements for presenters based on if it will be an audio or video event. Please provide these instructions to your IT depart...

When creating an event, the host can designate one or more Guest Administrators to assist with the event. This video explains how a guest admin can join the Live Studio and present content or manage Q&A, upload event content, and run reports.

Get everyone on the same page by sharing your screen with the audience. Viewers can follow along as you browse a website, conduct a demo, or walk through files on your computer. In this video, you’ll learn how to prep your screen share, test your audio connect...

When your Live event is over, use the On-Demand Studio to add the finishing touches to the event recording. Or use the On-Demand and Simulated Live editing studios to create professional webcast recordings designed to be played on demand or as Simulated Live e...