Download the event recording

Download recordings of completed Live, On-Demand, or Simulated Live events on the Event Summary tab, under Manage Webcast Archive. You can download the event’s video only as a MP4 file (video broadcasts) and the event’s audio only as an M4A (video broadcasts) or MP3 file (telephone broadcasts). You can also download the full event archive, including audio/video and slides, as a MP4.

To download the recording, sign in to the Webcast Admin portal and edit the event.

Download the full event video

After the Live event or after you publish the On-Demand or Simulated Live event, you can export the full event recording, including audio/video and slides. The amount of time the MP4 takes to process depends on the length of the event.

Important: You can't make edits to the event in the editing studio until the recording has finished processing.

To download the recording as an MP4:

• Click Export Webcast as MP4.

• A warning window asks if you're sure you want to export the MP4. Click Yes.
• The recording will begin processing. Once the recording is ready, you'll receive an email, include a link to download the recording, once it is ready to download.
• A link will also be available under Available Archives. Click Full Webcast (MP4) to save the recording. 
  
   

• You can also download the MP4 from the MP4 Archive Complete notification email. In the email, click Download MP4 or copy and paste the link into a browser.

  Note: The recording can be downloaded a total of 10 times. Once the download limit is exceeded, you must download the recording in the Webcast Admin portal.

  

Download the event's audio/video files

• Click Audio Only to download the currently published audio only recording from the event.
  • For telephone events, a MP3 file will be available.
  • For video events, a M4A file will be available.
• For video events, click Video Only to download the currently published video only recording from the event.