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VCU Events - Can't Connect / Sitting on "Connecting" Screen / "VCU Dial Out Failed" Message
This troubleshooting article addresses issues related to the VCU stream not connecting to the eve...
Telephone Events - Speaker Can't Connect
Connecting using Phone Audio If you would like to connect to the Presenter Bridge using your tel...
Investigating a Presenter Issue
To investigate a presenter issue, please have the presenter capture the details below. For self-s...
Echo, Feedback or Distortion of Event’s Audio and/or Video
If there is an issue with the audio and/or video quality, start by determining if it is an issue ...
Join the Live Studio
To moderate or present at a live event, enter the Live Studio and connect your audio or video. Th...
About Q&A
Allow attendees to submit questions during a Live, Simulated Live, or On-Demand event or through ...
Ways to broadcast a Live event
We offer multiple ways to broadcast no matter the scale of your event, the venue, or the location...
What is a portal?
A portal is a website that you set up to host multiple events, replays, and other content from a ...
Have viewers register for individual events on a portal
Available with Simple List and Custom portal layouts (on the Portal Layout tab). With a portal, ...
Sort events and breakout sessions into categories
After you add events and breakout sessions to the portal, the portal automatically sorts them by ...
Add breakout sessions to a portal
Engage your viewers and allow viewers to attend breakout sessions from the portal agenda page. Af...
Registration page background and form and content area colors
The body of the registration page is contained in three layers: under everything is the page back...
Set up the banner and logos
The banner area is displayed at the top of the landing page and event window. It spans the entire...
Add text, images, and other media to the registration page
All registration layouts include a dedicated space for additional content. By default, this space...
Button and tab color | Open layouts
The highlight color sets the color of the buttons on the registration page and the primary and si...
Webcast network requirements for presenters
Network requirements for presenters can be accessed here: https://webcasts.com/networkresources/ ...
Branding Examples - Open Layouts
Open layouts incorporate the event title and date in the body of the landing page. They feature f...
Branding Examples - Bar Layouts
Bar layouts feature the event title and date prominently in colored bars across the landing page....
Branding Examples - Attendee Portals
Attendee portals have a registration page just like events. The registration page branding (logos...
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